Privacy Policy

Privacy Policy

The privacy of our clients is always our first priority at Pyramids Global LLC. Limited. This privacy policy document outlines the information that Pyramids Global LLC. Limited collects, keeps track of, and utilizes. We do not collect any personal information about you unless you voluntarily submit it to us. We only collect personally identifiable information and use that information to fulfill your specific request. We promise not to share your information with third parties, ensuring the highest levels of confidentiality and integrity of your data.

If you contact us, we will keep a record of your communication and use that particular information to respond to your inquiry. Any phone numbers collected for sms consent will not be shared for marketing purposes.

This privacy statement solely applies to our activities with clients, and it applies to those who fill out the forms on our site or submit their information via other legit means.

Please note that any information gathered offline or through any other third-party websites is not covered by this policy.

About Pyramids Global LLC. Limited

Pyramids Global LLC. Limited is a medical billing company, offering a suite of integrated Practice Management Solutions and Revenue Cycle Management (RCM) Services to help healthcare practitioners maximize their financial management processes and streamline their billing practice through eliminating performance lags and identifying flaws in their billing compliance and ensuring significant improvement in financial position and overall revenue.

HIPAA Compliance

At Pyramids Global LLC, we’re experts in navigating the complexities of the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act. We take the privacy and security of your Protected Health Information (PHI) and electronic Protected Health Information (ePHI) very seriously, ensuring they’re only shared with authorized parties like doctors, billing services, employees, clearinghouses, and insurers. This happens only after a Business Associate Agreement is in place, securing a promise of confidentiality.

Additionally, in situations involving other individuals, such as lawyers or family members of the patient, we disclose PHI only after receiving explicit authorization from the patient.

Since HIPAA was introduced in August 1996, it has significantly raised the bar for healthcare standards by enforcing strict data protection measures. At our company, we handle your personally identifiable information (PII) related to PHI in strict accordance with these standards. Here’s a closer look at how we manage your PII:

  • We share your PII only as the HIPAA guidelines allow, mostly for treatment and billing reasons
  • Sometimes, we might need to disclose it for audit purposes or in urgent circumstances.
  • We always follow federal and state laws when it comes to storing medical information.
  • We promise not to share your information with third parties, ensuring the highest levels of confidentiality and integrity of your data.

How Do We Collect Your Information

We will make clear the personally identifiable information we are requesting from you as well as the requirements for providing it, at the time we ask for your information. In case you want to approach us in-person, we may gather the following additional personally identifiable information including:

  • Name:
  • Email Address:
  • Phone Number:
  • Practice Name:
  • City/State:
  • Practice Size:
  • Message/Attachment
  • Or any other personally identifiable information you may choose to deliver.

If you want to learn about our services or offers, you will be required to submit aforementioned details.

We do not gather any information related to:

  • Racial or ethnic background
  • Religious or philosophical convictions
  • Genetic information
  • Biometric data

If you need to use our EHR, we may ask you to provide your Practice ID or access of your account. However, we may automatically gather the information about your visit and your device when you visit our website. This can include the following:

  • Type of browser and operating system you are using
  • The webpages you are looking at
  • The time of the day you are visiting
  • Your IP address
  • Or any other technical data pertaining to the patterns of searching or browsing on the website.

Terms of use

Pyramids Global LLC. Limited is bound to utilize the given personally identifiable information only to better the website functionality and overall experience for our clients. In an effort to increase website functionality, we try to increase the number of people who visit our website and make improvements to the areas of the site that get the most traffic. We will investigate how users are brought to our website for enhancing our advertising strategy, and will utilize information in the following ways, but are not limited to:

  • Send promotional or personal emails
  • Prevention of the fraudulent activities
  • Maintain the functionality of client experience
  • Introduce new features/offers/services
  • Direct communication for better customer services, updates, or any other details pertaining to the website


We use cookies to keep track of visitor information, such as their needs and the pages they wanted to visit, and to enhance the user experience by modifying the content of the website dependent on visitor’s data. We use session ID cookies for a better user experience. You may opt out of our cookies by navigating to the cookie settings in your browser anytime. Using numerous tools and technologies, Internal Protocol addresses (IPs) on the website can be inertly gathered and we use such IPs to track down our clients and enhance website functionality for them to have a better user experience model.

Log Files

Pyramids Global LLC. Limited use log files to track system activity and performance lags. These Log files contribute to help us identify and fix problems in the systems. We use log files to gather the following data:

  • Internet Service Provider
  • Browser
  • IP Address
  • Date and Time
  • Referral Pages
  • Visited Pages
  • Number of Clicks

These log files do not involve any personally identifiable information, and is intended to be used solely for trend analysis, website management, user behavior tracking, and demographic data collection.

Server Security

Pyramids Global LLC. Limited website is hosted on a secure cloud data center that is well-monitored and optimized. Our cloud data center is monitored 24/7 and is protected by state-of-the-art security measures. We also have multiple layers of security, including firewalls and intrusion detection systems. We make use of a software encryption technology known as Secured Socket Layer (SSL) to encrypt our client’s personally identifiable information on our website. Once the information is saved in our database, encryption protects it from unauthorized access and variation.

Legal Matter

Pyramids Global LLC. Limited reserve the right to provide pertinent information to the concerned party in the event of a legal matter. This could be relevant to the fraud or any act leads to criminal activity. However, Pyramids Global LLC. Limited feels this is of utmost importance because we are concern about the security of our client and do not want to jeopardize your privacy. In case that any laws, rules, or standards have changed at the state or federal level, Pyramids Global LLC. Limited reserves the right to revise or change this policy whatsoever.